February 05, 2019
3 CUSTOMER RETENTION TIPS TO ENCOURAGE MORE BUSINESS USING...
Most business minds in the digital industry will know that the 80-20 rule, or the “Pareto Principle”, is the golden standard for running any profitable business. Basically 20 per cent of your customer base should ideally bring you 80% of your business. Some of these customers will consume more time and resources in comparison to what value they bring, whereas others will keep bringing you a disproportionate amount of value with an average amount of...